Precision Revenue Cycle Services for Healthcare Providers
From first claim submission to final payment, MRA Healthcare manages every step of your revenue cycle with accuracy, compliance, and speed — so you can focus entirely on patient care.
End-to-End Medical Billing Management
Every billable service captured. Every dirham recovered.
Medical billing errors cost healthcare providers millions in lost revenue every year. MRA Healthcare eliminates that risk with a rigorous, end-to-end billing process that covers every stage — from charge capture and coding review through claim submission, payment posting, and denial resolution.
Charge Capture & Coding Review
We validate every procedure code, diagnosis code, and modifier before submission — eliminating the coding errors that trigger rejections and underpayments.
Claim Submission & Tracking
Claims are submitted electronically within 48 hours of receipt, with real-time tracking so you always know the status of every outstanding claim.
Payment Posting & Reconciliation
We post all payments accurately and reconcile them against expected reimbursements, flagging any underpayments for immediate follow-up.
Denial Management & Appeals
Every denial is reviewed, categorised, and appealed with the supporting documentation needed to overturn it — recovering revenue that would otherwise be written off.
98%+
First-Pass Acceptance Rate
48h
Average Submission Time
< 5%
Denial Rate
Digital Eclaim Processing — Zero Delays
Validated, submitted, and tracked in real time.
Electronic claim submission is the backbone of modern healthcare reimbursement in the UAE and GCC. MRA Healthcare's eclaim processing service handles every aspect of digital claim management — from pre-submission validation and scrubbing through real-time tracking and rejection resolution.
Pre-Submission Validation & Scrubbing
Every claim is scrubbed against payer-specific rules before submission, catching errors that would cause rejections and ensuring clean claims reach the payer first time.
Real-Time Claim Status Tracking
We monitor every submitted claim in real time, providing you with full visibility into your claims pipeline and flagging any issues the moment they arise.
Rejection Analysis & Resubmission
Rejected claims are analysed immediately to identify the root cause, corrected, and resubmitted within the shortest possible timeframe to minimise revenue delays.
Compliance with UAE Eclaim Standards
Our team stays current with all DHA, HAAD, and insurance authority eclaim requirements, ensuring your submissions are always compliant with the latest regulations.
100%
Electronic Submission
< 24h
Rejection Resolution
Real-Time
Claim Tracking
Direct Insurance Submission & Follow-Up
Payer-specific expertise. Maximum first-pass acceptance.
Submitting claims to insurance companies requires more than just sending a form — it demands a deep understanding of each payer's specific requirements, documentation standards, and adjudication rules. MRA Healthcare's insurance submission service brings that expertise to every claim we handle.
Multi-Payer Submission Expertise
We work with all major insurance companies operating in the UAE and GCC, with dedicated specialists who understand the specific requirements of each payer.
Payer-Specific Compliance Checks
Before submission, every claim is reviewed against the specific rules of the receiving payer — eliminating the avoidable errors that cause delays and denials.
Remittance Advice Processing
We process all remittance advice documents, reconciling payments against submitted claims and identifying any discrepancies for immediate resolution.
Proactive Follow-Up
Outstanding claims are followed up proactively at regular intervals, ensuring nothing falls through the cracks and every claim reaches a resolution.
All
Major UAE & GCC Payers
Proactive
Follow-Up on All Claims
Full
Remittance Reconciliation
Third-Party Administrator Coordination
Pre-authorisations handled. Reimbursements accelerated.
Third-party administrator relationships add a layer of complexity to healthcare billing that demands specialist knowledge and dedicated management. MRA Healthcare handles all aspects of TPA coordination — from pre-authorisation requests through claim submission, follow-up, and dispute resolution.
Pre-Authorisation Management
We manage all pre-authorisation requests on your behalf, ensuring approvals are obtained before treatment and documented correctly to support the subsequent claim.
TPA Portal Submissions
Our team is experienced with all major TPA portals in the UAE and GCC, submitting claims through the correct channels with the documentation each TPA requires.
Follow-Up & Escalation Handling
We follow up on all outstanding TPA claims and escalate disputes through the appropriate channels — ensuring your revenue is protected and recovered.
TPA Relationship Management
We maintain professional working relationships with TPA representatives, enabling faster resolution of complex cases and better outcomes for your practice.
All
Major UAE TPAs Covered
100%
Pre-Auth Tracking
Active
Dispute Escalation
Healthcare Consultancy & Revenue Cycle Strategy
Strategic guidance. Measurable financial improvement.
Beyond billing operations, MRA Healthcare provides expert consultancy to help healthcare organisations identify inefficiencies, strengthen compliance, and optimise their overall revenue cycle strategy. We work alongside your leadership team to deliver sustainable improvements in financial performance.
Operational Efficiency Assessments
We conduct thorough assessments of your existing billing and administrative workflows, identifying bottlenecks and inefficiencies that are costing you time and money.
Regulatory Compliance Advisory
Our compliance specialists keep your organisation aligned with the latest DHA, HAAD, and insurance authority regulations — protecting you from penalties and claim rejections.
Revenue Cycle Strategy & Optimisation
We develop tailored revenue cycle strategies that improve your net collection rate, reduce days in accounts receivable, and strengthen your overall financial position.
Staff Training & Development
We provide targeted training for your billing and administrative teams, building internal capability and reducing the errors that lead to claim rejections and revenue loss.
Tailored
Strategy for Every Client
Full
Regulatory Compliance
Ongoing
Advisory Support
Ready to Optimise Your Revenue Cycle?
Speak with an MRA Healthcare specialist today. We'll assess your current billing performance and identify exactly where we can improve your collections.